Last updated: 1/2/2026
This page provides an overview of insurance coverage and liability arrangements for ELUR electric campervan rentals. It is intended as general guidance and should be read alongside our Terms & Conditions.
1. Insurance Coverage Overview
ELUR vehicles are insured for:
- Comprehensive vehicle damage
- Third-party property damage
- Third-party personal injury
Insurance coverage applies only when the vehicle is used in accordance with ELUR’s Terms & Conditions.
2. Driver Responsibilities
Insurance coverage is conditional upon:
- The driver being authorised under the rental agreement
- Compliance with road laws and rental conditions
- Responsible operation of the vehicle
Unauthorised drivers or prohibited use may void insurance coverage.
3. Excess and Financial Responsibility
In the event of damage, loss, or an incident:
- An insurance excess may apply
- The renter may be responsible for costs up to the excess amount
Excess amounts are confirmed at the time of booking.
4. What Is Not Covered
Insurance may not cover:
- Interior damage due to misuse or neglect
- Tyre damage unrelated to road hazards
- Loss of personal belongings
- Damage caused by unauthorised use
5. Accidents and Incidents
If an accident or incident occurs, you must:
- Notify ELUR as soon as possible
- Obtain details of any third parties involved
- Not admit fault or liability
Failure to follow these steps may affect insurance coverage.
6. Electric Vehicle Considerations
Insurance does not cover:
- Damage caused by incorrect charging practices
- Use of incompatible or unsafe charging equipment
Charging guidance is provided prior to departure.
7. Personal Travel Insurance
ELUR recommends renters obtain their own travel insurance to cover:
- Personal belongings
- Trip interruption or cancellation
- Medical or personal injury costs
8. Limitation of Liability
To the extent permitted by law:
- ELUR is not responsible for indirect or consequential loss
- Liability is limited to amounts recoverable under applicable insurance
Consumer guarantees under Australian Consumer Law are not excluded.
9. Changes to Insurance Arrangements
Insurance coverage and excess amounts may change from time to time.
Current details are always provided during the booking process.
10. Contact Information
For insurance or liability enquiries:
ELUR
Email: info@elur.com.au
Website: www.elur.com.au